Returns & Exchanges

At ESR, we stand behind our tech accessories with a 30-day risk-free return policy to ensure you are completely satisfied with your purchase. If your item is defective or simply not the right fit, we offer a streamlined process for quick replacements or full refunds.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Print Shipping Label

Once your request is approved, download and print the prepaid shipping label provided via email and securely package your electronics.

3

Ship the Package

Drop off your package at any authorized carrier location, ensuring all original packaging and components are included inside.

4

Receive Refund or Exchange

After our warehouse inspects the returned items, we will process your refund to the original payment method or ship your exchange within 3-5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing